AI Adoption

Business and Strategy

The process of bringing AI tools and practices into an organization - from first experiments to everyday use.

AI adoption rarely fails on technology - it fails on process and people. Successful adopters start with a real, narrow problem, run a small pilot, measure honestly, and only then expand.The common pattern: begin with low-risk internal uses like drafting, summarizing, and search, build skills and trust, then move to customer-facing and higher-stakes applications with proper review in place.