Chatbot

Using AI

A program you converse with in natural language. Modern AI chatbots like ChatGPT can handle open-ended conversation.

Chatbots range from simple scripted helpers - press 1 for billing - to modern AI assistants that hold genuinely open conversations, draft documents, and answer follow-up questions in context.The leap came from large language models. Instead of matching keywords to canned responses, modern chatbots generate replies, which makes them flexible but also means their answers need a critical eye.