Digital Transformation

Business and Strategy

The broader shift of organizations to digital ways of working - AI is its newest and most powerful chapter.

Digital transformation is the long arc of moving paper to software, manual steps to workflows, and gut feel to data. AI accelerates it dramatically because it can handle the messy, unstructured parts - documents, conversations, images - that older software could not.Organizations further along in digitization adopt AI more easily: their data is already accessible, and their teams are used to changing how they work.